Frequently Asked Questions (FAQ) – Topera1
Last updated: 16 February 2026
1. What is Topera1?
Topera1 is an online classified platform where users can post ads to buy, sell, rent, or promote products and services.
2. Is Topera1 a seller?
No. Topera1 is only a platform and does not sell, buy, or deliver any products or services.
3. Do you offer refunds?
Refunds are applicable only for paid platform services (like featured ads) and only if the service was not used or activated.
Please refer to our Refund & Return Policy for details.
4. Can I cancel a product I bought from another user?
No. Topera1 does not manage transactions between users.
Cancellations must be handled directly with the seller.
5. How do I post an ad?
Create an account, log in, select a category, add details, upload images, and publish your ad.
6. Is posting ads free?
Basic ad posting may be free.
Premium features or promotions may be paid.
7. How long does my ad stay live?
Ad duration depends on the plan selected.
Expired ads may be removed or require renewal.
8. Are ads verified by Topera1?
No. Users are responsible for the accuracy and legality of their ads.
We recommend verifying details before making any transaction.
9. How can I report a suspicious ad or user?
You can report ads using the Report option or email us at support@topera1.com.
10. Is my personal information safe?
Yes. We take privacy seriously.
Please read our Privacy Policy to understand how your data is handled.
11. Can my account be suspended?
Yes. Accounts may be suspended or terminated if users violate:
Terms & Conditions
Platform policies
Applicable laws
12. How can I contact Topera1 support?
📧 Email: support@topera1.com