Refund & Return Policy for Topera1

Last updated: 16 February 2026

This Refund & Return Policy applies to the use of Topera1, a classified listing platform that enables users to Buy, Sell, Rent, and Exchange goods and services.

By using Topera1, you agree to this policy.

1. Nature of the Platform

Topera1 is a classified advertisement platform only.
Topera1 does not sell products or services directly and does not participate in transactions between buyers and sellers.

Therefore, Topera1 does not offer refunds or returns for products or services listed by users.

2. No Returns Policy

  • Since Topera1 does not handle physical goods or deliveries, returns are not applicable.

  • Any return, replacement, or exchange of goods must be mutually agreed upon between the buyer and seller.

  • Topera1 has no responsibility or control over such arrangements.

3. Refunds for Paid Services (If Applicable)

Refunds may be applicable only for payments made directly to Topera1 for platform-related services such as:

  • Featured ads

  • Premium listings

  • Promotional services

  • Subscription plans (if introduced)

Refund Conditions:

  • Refund requests must be submitted within 48 hours of purchase.

  • Refunds will be considered only if the service was not delivered or activated.

  • No refunds will be issued once a paid feature has been used or activated.

4. Non-Refundable Cases

Refunds will not be provided in the following situations:

  • Disputes between buyers and sellers

  • Change of mind after ad posting

  • Incorrect pricing or details entered by the user

  • Removal of ads due to policy or Terms violation

  • User dissatisfaction with responses or leads

  • Account suspension or termination due to misuse

5. Fraud & Unauthorized Payments

If you believe a payment was made fraudulently or without authorization:

  • Contact us immediately at support@topera1.com

  • Provide transaction details and supporting evidence

  • Verified cases will be reviewed and resolved as per applicable laws

6. Processing Time

  • Approved refunds will be processed within 7–10 business days

  • Refunds will be credited to the original payment method

  • Processing time may vary depending on banks or payment gateways

7. Changes to This Policy

Topera1 reserves the right to update or modify this Refund & Return Policy at any time.
Changes will be effective immediately upon posting on the platform.

8. Contact Us

For refund-related queries or support, contact:

Topera1
📧 Email: support@topera1.com 
📍 India